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SKILLS & INTERESTS

• Skills: Client Communication; Stress Testing; Fintech Knowledge; Problem-Solving; Cross-Functional Collaboration; User Acceptance Testing; Performance Testing; Manual Testing; Test Case Creation; Regression Testing; API Testing; Postman; Jira; JMeter; Technical Analysis; Cross-functional Collaboration; Troubleshooting; Agile Methodologies; UI & API Automation; Playwright
• Languages: English; Russian; Romanian
• Interests: Stand-up Comedy; Sightseeing; Chess; Reading; Sports; Board Games; Video Games

EDUCATION

• State University of Tiraspol (2012 - 2015)
  • Chemistry & Biology, Chisinau, Moldova
  • Was a part-time employee for the Academy of Science of Republic of Moldova

WORK EXPERIENCE

• Salt Edge Inc. (Jul. 2019 - Present)

  • Quality Assurance Specialist | April 2022 - Present, Chisinau, Moldova

    • Collaborate with development teams to implement continuous testing methodologies for a fintech SaaS solution.
    • Cross collaboration with developers and PMs for concise issue creation, which resulted in less wasted human hours by improving communication and understanding of project requirements.
    • Researching and implementing basic UI and API automation for regression tests to ensure quality and effectiveness of software releases.
    • Implemented a new Jira workflow, which resulted in improved bug tracking, bug density, clear and manageable bug reporting.
    • Testing client solution implementation if it adheres to international standards and requirements to ensure quality assurance.
    • Using Postman for API testing of data integrity, conducting stress testing, and validating API implementations to ensure optimal performance and reliability.
    • Implemented a new bug report template for uniformity, enabling more efficient communication and tracking of software issues across the team.
    • UI, API and Mobile testing for client facing solutions, ensuring high-quality deliverables and improved user experience.

  • Account Manager & QA | April 2021 - November 2021, Chisinau, Moldova

    • Designed QA strategies to cover various software components, allowing for comprehensive testing before production deployment.
    • Enhanced the quality of technical documentation and client exemption forms, ensuring compliance and clarity for all stakeholders.
    • Conducted thorough reviews of compliance documentation to identify potential gaps in meeting PSD2 regulations.
    • Compiled stress testing reports and guides for clients, ensuring they had comprehensive resources for performance assessment.

  • Sales Representative, Business Department | July 2019 - April 2021, Chisinau, Moldova

    • Conducted client calls, demo sessions, and correspondence to fulfill client needs while building strong relationships with key stakeholders.
    • Mentored new sales and SDR representatives, streamlining onboarding processes to enhance productivity and reduce ramp-up time.
    • Engaged with potential clients during conferences and online events to showcase the company's innovative solutions.